Address:
145 West 15th Street, 6th Floor
New York, New York 10011
(212) 229-6945
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Adult Blended Case Management: Services are provided by trained mental health professionals, each possessing the credentials of an Intensive Case Manager (ICM) and Supportive Case Manager (SCM). Services are provided by a team of 2 ICMs and 1 SCMs with shared caseloads. The Program has a client capacity of 704. Clinical staff is composed 16 SCMs, 32 ICMs, 4 Team Leaders, and a Program Director who is responsible for the overall programmatic and administrative running of the Case Management Programs. Services are tailored to individual recipient needs rather than imposing a single model of service intensity. The Adult BCM program is designed to provide case management services to people with SPMI who have not successfully engaged in community-based mental health services. Recipients are seen in the community (e.g. in their residential setting, at their treatment program, etc.).
The Blended Team coordinates and assists in making appropriate referrals for essential services, and monitors the overall delivery of services. It is required that the program processes all requests for client discharge and/or transfers/change of status through the Single Point of Access (SPOA). Positive outcomes expected are reduction in length and frequency of hospitalization and reliance on emergency psychiatric services, increasing engagement in appropriate community based mental health services, improving residential placement, and social stability.